Cash App is a mobile app that is used for payments. The app’s previous name was Square Cash, and it was developed by the company Square Inc. in March 2015. Cash App allows its users to quickly transfer money to one another by using only the app. It has been used not only by individuals but different organizations and even by some business companies and owners. As of February 2018, there have been over 7 million active users. Just a month before that, in January 2018, the app developers announced that they are expanding to support Bitcoin trading.
One of the most common things that people ask about the Cash App is how to contact customer service. There are different ways of reaching out to them, and here are some of them. In both the Cash App itself and the mobile version of it (website), there is the “Help” button. When you click on Contact Us, there are a lot of topics that you can choose from. The highlighted four topics that you can choose from are: Cash Card, Direct Deposit, Cash from ATMs, and Cash Boost.
- Cash Card is the best option if you’re having all sorts of issues with your card. For example, if you have lost your card, if you have issues signing up or you just want to disable your card, then this topic holds all the answers you need. Besides that, this is also the place where you can dispute a purchase, order Cash card, or download your transaction history.
- Direct Deposit can be used if you are looking to enable direct deposits or automatically deposit your paycheck to the Cash App. You can also get more information on how to get started with direct deposit as well as account numbers and missing direct deposit.
- Cash from ATMs is there to help customers who want to make ATM withdrawals by using their Cash App PIN at any ATM nearby. Besides that, there are details such as what are the free ATM withdrawals, what is the ATM withdrawal limit, and the ATM fees on the Cash Card.
- Cash Boost is one of the Cash App’s great benefits. These boosts can actually give you a lot of discounts when you are using your Cash Card. If you are wondering about this feature and want to know more about it, then you can easily click on the topic, and you’ll get all sorts of information about it.
Below each of the selected topics, there is always a window highlighted in grey that shows up. It says “Still Need Help?” and it contains “Contact support” in green, which makes it easy to see. That allows you to easily get in touch with the customer service of Cash App. All you need to do is fill in your email address (the same email used to sign up) and then you’ll get all
Besides these very well-selected and divided topics, there is also a button “Contact Us,” which allows customers to get help from the customer support team. For people who prefer to hear how to contact help, there is also a number (855-351-2274) left for that matter. There is also the other option which is via mail at the following address:
1455 Market Street Suite 600
San Francisco, CA 94103
The great thing about Cash App is not only the app is available in both English and French, but there are a lot of different ways to seek help and contact customer service. Whether it’s by calling the phone number, leaving a mail, or using the options from the app/website, the customers certainly have a lot of options to choose from. It’s also good to note that no one that represents the Cash App ever asks the customers for their sign-in code or any other private or personal information. It’s a very good move that the developers of Cash App have created so many options for their customers because that can only do good for the name of the product. After all, the customers are the reason the app has been used by millions ever since its creation.