Why is my Cash App Black? Reasons and Fixes

If you have ever been out with friends getting a drink or grabbing some food, chances are that you might have used Cash App to send or receive money. After all, Cash App is a free app that simplifies the process of transferring money to an acquaintance. It is also a good option to pay with a credit card. Just a few button clicks and there it is instant money.

Cash App is a mobile payment process that allows users to manage payments using mobile devices. In other words, Cash App is the best solution to the awkward question “can we split the check into multiple cards?” at the end of the group dinner.

However, whoever has used Cash App might have noticed that sometimes Cash App turns black. So, if you are one of these groups of people that might be asking why is your Cash App black, you have come to the right article. For we are going to unravel the reason for this to happen as we also show you step by step how to prevent it.

What is Cash App?

Cash App is a financial platform that offers users a payment service using a mobile phone app. Through Cash App, users can quickly and easily receive and/or send money. It was developed by Block, Inc. By 2021, the service reported 70 million annual transacting users and has generated $1.8 billion in gross profit.

Cash App started as Square Cash. It was launched on October 15, 2013, by Square, Inc. (today known by the name of Block, Inc.). In 2015, Square Cash was introduced for businesses allowing users to send and receive money from organizations and other businesses. This transaction was known as a $cashtag. The $cashtag is still today the most popular method to transfer money within the app.

By 2018, now the current Cash App incorporated into its system bitcoin trading. In October 2019, Cash App started supporting stock trading to and from users living in the United States.

In November 2020, Block, Inc announced Cash App will offer a free do-it-yourself tax-filing service since Block, Inc. was acquiring Credit Karma Tax for $50 million. The latest feature of Cash App was added on November 3, 2021.

They made the Cash App available to teenagers between the age of 13 and 17. This was a huge step up since so far the app required users to be at least 18 years old in order to use it. With this new feature, teenagers just need a parent or guardian’s authorization to use their account. Though they will not be able to access bitcoin or stock trading until they turn 18.

Cash App features

As aforementioned, Cash App is a great option to pay or receive money between pals. Some of the features Cash App offers are:

  • Safe and secure transactions with data encryption and in-app security lock.
  • Users can send, receive or store money. Peer-to-peer may transfer money via a phone number, email, or $cashtag.
  • Users may transfer money from Cash App to any local bank account.
  • No fees to send money from your Cash App balance or a bank account. However, if you are about to send money to a third-party account you might have to wait from 3 to 5 business days or pay a 1.5% fee for instant withdrawal. 
  • Simplify reimbursements with Cash App payment requests.
  • Instant bitcoin selling, buying, and sending through a $cashtag. None of these transactions, unlike other cryptocurrency platforms, does not require confirmation on the blockchain.
  • Stock trading. Users can buy and sell fractional shares of most publicly traded companies for a minimum of $1. 

Cash App restrictions

It is important though, to have a clear state of mind of what Cash App might or might not do:

  • Cash App is not a bank. 
  • The service is only available in the US and the UK.
  • Accounts must be verified in order to receive a weekly amount of $7,500. Unverified accounts may only receive $1,000 per month and send $250 per week. (To verify a Cash App account, users must submit their legal name, date of birth, and the last four digits of their social security number). 
  • Though Cash App offers Bitcoin selling and buying services, it is the only cryptocurrency it offers so far. There are no plans to support other cryptocurrencies in the future.

The Cash Card

Cash App also offers users the possibility to apply for the Cash Card. This is a customizable debit card that can be used to pay in several businesses. The Cash Card also allows users to withdraw cash from an ATM.

It is a customizable card since users, once they apply for it, can choose the card color, add stamps, and can even make the card glow in the dark. It is easy to apply for it and once the customized design is done, you receive it through the mail.

What is the $cashtag?

The $cashtag is used as a unique username to identify individuals and businesses and that is linked to the user’s account. The $Cashtag must include at least 1 letter and be no longer than 20 characters. Once it is verified a blue verification badge will appear next to a $Cashtag meaning that Cash App confirms the authenticity of the username. $Cashtags can be changed, but just twice though.

Why is My Cash App Black?

It may have happened to you or somebody that you know that uses Cash App that suddenly the Cash App screen turns black. For this reason, many people started doubting if it was safe to send money with Cash App.

Is it safe to send money with Cash App?

To begin with, it is important to establish that according to the Cash App website, it is stated that Cash App payment information is encrypted and it is stored through secure servers. Nonetheless, it has never hurt anyone to take some additional steps and secure your money so nobody uses it without your permission.

That being the case, Cash App urges users to activate a password-protecting system on their phones. Besides, Cash App recommends enabling an in-app security lock which means selecting a PIN or touch ID every time they make a transaction.

Another recommendation Cash App tells users is to double-check the person’s username you are sending money to since transactions can’t be canceled once they are done. So, be extra careful when buying something and paying through Cash App, especially to people you might not know.

Unfortunately, it has become a popular way to scam people for some bad people to impersonate a business and say they only accept Cash App. Once they receive the payment, they ghost you and never send the product, which might have never existed by the way.

Something else to be careful with is that Cash App does not make calls or texts users asking for their confidential information. That might be a scam too. In conclusion, it is safe to use Cash App, but you can never be too careful.

Switching from dark mode

The real reason for Cash App to mysteriously turn its screen black has nothing to do with a scam or any fraudulent action. It is that the Cash App dark mode is responsive to the iOS or Android system settings.

How does it happen?

Well, turns out that if you have your phone customized to dark mode when Cash App gets an update, it automatically switches to dark mode and displays a black screen.

It does not happen only to Cash App. Some of the apps we commonly use on a daily basis, like Instagram or Youtube, often switch from light to dark mode according to your phone’s previous preference settings.

How to fix it?

It is true that Dak mode is a good option, especially for those nighttime scrollers. However, sometimes it is just easier to go back to the light screen.

To fix the black screen in Cash App, you should enable or disable the dark mode on your phone preferences settings manually. If you are not so sure how to turn off Dark Mode on the Cash app, here are the steps to follow in order to ensure you always have control over the brightness of your phone screen.

How To Turn Off Cash App Dark Mode On iPhone

  • Open Cash App
  • Go to the Settings option
  • Click on the Display & Brightness section
  • From there, Select Light Mode

Take into consideration that you can select Dark to return to the black display.

How To Turn Off Cash App Dark Mode On Android

  • Open Cash App and log into your account.
  • Visit the Settings tab.
  • Click on the General menu.
  • Move to the Display and Brightness section.
  • Search for Light mode.
  • Click the switch to Light Mode to return to the normal display.

Alternatively, you can always select Dark Mode to go back to the black screen.

How to Turn Off Dark Mode on your device?

  • Go to your Device Settings.
  • Click on Display & Brightness.
  • Tap Light.
  • Select Dark to return to the black screen display.

Final Lines

No doubt, dark mode is one of people’s favorite features in their phones, laptops, and even websites. Sometimes it is the preferred display option in apps, such as is the case of Cash App.

This is because the dark mode is a kind of gentle pat to your eyes and also to your phone’s battery life. The dark mode uses darker tones making brighter colors easier for your eyes to take in, especially on those late-night scrolling we have all done. The good news is that it was the dark mode the answer to why your Cash App suddenly turned black and not a scam alert as many thought.

As aforementioned, Cash App is in fact a legit app. It is secure and legitimate to store your money, although you should always be cautious. After all, scammers are around the corner, just waiting for the minimum chance to defraud people. Don’t let it be you. Only send and accept money from people you trust.

Protect your money by creating a password for your phone. Cash App recommends always double-checking the recipient’s $CashTag, email, and phone number before sending money to avoid accidentally sending it to the wrong person.

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